Frequently asked questions

JOYIZM is a mobile-first urban lifestyle platform designed to make city living easy, joyful, and stress-free. We schedule, host, and plan events and activities so you can simply sign up and show up. Through our network of trusted partners, we bring together fitness, wellness, nutrition, travel, entertainment, grooming, auto, home services, and recreational sports, all in one place.

JOYIZM is growing and expanding into new cities worldwide. Browse the Local Events section in the app to see what's available in your area. If we're not yet in your city, let us know through our Contact page. Member interest helps us prioritize new markets!

Download the JOYIZM app from the Apple App Store or Google Play Store. The app lets you browse and join sports events, fitness classes, wellness services, and travel experiences. You can also manage your JOY Cash, membership, and profile. Keep your app updated for new features and exclusive mobile-only offers!

Download the JOYIZM app, create a free account, and start exploring. Your membership stays active even during breaks, so your account and JOY Cash will be waiting whenever you're ready to jump back in.

JOY MAX is our premium membership with exclusive partner discounts, priority event access, and premium support. Available as Single or Couple plans with monthly or annual billing. Upgrade anytime in the app under Membership settings.

JOY Cash is JOYIZM's stored-value wallet. Top up using credit card, Apple Pay, or Google Pay in the app. Use it for events, activities, and travel. Your balance updates instantly and is visible in your wallet section.

JOY Cash expires after three years if unused. When events are cancelled, refunds are credited back to your JOY Cash balance for future use.

JOYIZM offers recreational sports including Badminton, Pickleball, Soccer, Cricket, Tennis, Golf, Basketball, Volleyball, Swimming, Running clubs, Cycling, Hiking, and Yoga. Availability varies by location, with new sports added regularly.

Sign up and show up! We schedule, host, and organize everything. Browse events in the app, reserve your spot, and arrive ready to play. We handle all the logistics so you can focus on having fun and meeting new people.

JOYIZM Balanced is our nutrition program partnering with premium local restaurants and chefs. They prepare fresh, healthy meals delivered right to your door. Perfect for busy members who want to eat well without the hassle of meal planning.

Yes! We partner with travel providers across seven continents for curated group experiences. Adventure expeditions, cultural tours, wellness retreats, and sports trips. Each is designed to be social and create meaningful connections. Browse Travel in the app to explore.

We welcome activity providers, fitness instructors, wellness practitioners, event organizers, and travel professionals. If you offer social, interactive experiences, reach out through our Contact page. We'd love to explore working together.