Ask JOY.
JOY is the assistant built into JOYIZM. It answers questions about membership, bookings, JOY Cash and what is on near you, and it knows your account, so it can actually help rather than guess.
What people ask
JOY handles most of it.
How much is JOY-MAX, and what does it include?
Is there badminton near Fremont this week?
Can I pause my membership while I travel?
What happens to my JOY Cash balance?
Why there is no form here
Open contact forms are filled in by software far more often than by people. A conversation attached to a real account means we know who we are talking to, we can see your bookings and your membership, and nothing you ask gets lost in a queue behind a thousand automated submissions.
A basic profile comes first, for everyone. Members, partners, employers. It is free, takes about thirty seconds, and you do not need to pay for anything to ask a question.
Other ways in
If you are not a member yet
Some conversations do not need an account. These go direct.
Partners and venues
Gyms, studios, restaurants, brands and regional partners.
Privacy and your data
Access, correction or deletion of your personal information. No account needed.
Where we are
JOYIZM Inc., Silicon Valley, California. Events run across Fremont, San Jose, Union City, Santa Clara, Cupertino and Burlingame.
Quick question and already a member? Message us on WhatsApp.