JOYiZM FAQs
What is JOYiZM?
JOYiZM is a lifestyle platform promoting health-friendly, social events in sports, food, music, travel & more—with rewards. JOYiZM offers wide-ranging activities and events to get members off the couch, away from the computer and out into the world. We offer everything from tennis lessions to badminton tournaments, from music lessons to culinary get-togethers. We create a friendly environment for people to meet and get to know one another.
What are JOY points?
JOY points are rewards given to JOYiZM members for qualified purchases. Those points can be saved or redeemed at JOYiZM.com. Points can be used to pay for later events, book trips or to buy merchandise.
How do I earn JOY points?
JOY points are earned with every qualified purchase. Occassionally, we may offer deals where members can earn additional points for special purchases. Points can also be won as prizes at some of our exclusive events.
What can I do with JOY points?
JOY points can be used for future purchases at JOYiZM.com. This includes JOYiZM's exclusive activities and events, hotels, car rentals or merchandise. Earn enough points and you can book an entire trip for little to no money!
Where can I see my JOY points balance?
Members can check on their JOY points balance by visiting their account either on the mobile app or on the website.
When will JOY points be added to my JOY points balance?
JOY points will be added to your balance after the conclusion of the event booking that earned you those points. For example, if you book tennis lessons for Friday night, by the Saturday morning after, your points will be available. If you cancel, those points will not be awarded.
Do JOY points expire?
Yes, JOY points expire after 1 (one) year if not used, so make sure you use your points!
Is there a JOYiZM app?
Yes! We have mobile apps available on both the Apple App Store and Android Play Store.
What can I do on the JOYiZM app?
The JOYiZM apps are available for both Apple and Google and is connected to JOYiZM's full booking platform. Members can book upcoming events, activities and travel. They can check their points and update their profiles. Amazing new features are being released often so make sure to keep those apps updated!
How do I become a JOYiZM member?
Becoming a member is really easy! All you have to do is create an account and you'll be enrolled as a member. Once you confirm your information, you can search, book and go.
How do I join as a premium member?
Premium members are currently invite-only so there is no option to enroll. This may change in the future so check back often or feel free to reach out to someone from our team.
Do I need to stay active to keep my membership?
Of course not! Your JOYiZM membership will always be active even if you aren't. Whether you're moving, taking a break or just too busy, we'll be more than happy to keep you around for when you're ready to get back out there and have some fun.
I'm planning a trip. Can I use JOYiZM to book my travel?
Yes! JOYiZM is a great way to participate in events and activities but we have so much more to offer. Feel free to browse our travel shop to see where JOYiZM can take you. Travel bookings also earn you points which can be used for future purchases.
When will JOYiZM be adding new events and activities?
JOYiZM is always adding new events and activities. Just check the listings under local events to see all upcoming events and activities. If there's something you would like to see listed here, please feel free to reach out to our team using the contact page.
In what cities can I find cultivated JOYiZM experiences?
JOYiZM is growing and expanding into new cities across the world. If you want to attend JOYiZM activities and events in your neighborhood, feel free to browse the local events tab or contact us and let us know that you want to see JOYiZM in your city.
What is JOYiZM's cancellation policy?
JOYiZM works with different suppliers and event planners. To find out the exact cancellation policy for an event, please contact our team or check that specific event listing on the details page.
I am an activity provider/event organizer. How can I have my activities listed for JOYiZM members?
We are always eager to bring more activities and events to our members. If you are an activity provider, business owner, or event organizer, please feel free to reach out to our team through the contact page. JOYiZM thrives most with activities that are social-oriented, interactive and unique.
I am a travel professional/tour operator. How can I have my experiences listed for JOYiZM members?
We are open to working with travel professionals and tour operators to offer catered experiences to JOYiZM members. If you have unique, social-oriented experiences that you would like to share with JOYiZM members, please feel free to contact us through the form on our contact page.